Getting Started with Dory
Thank you for choosing Dory sign, your customizable e-ink door sign with swappable frames and app control. Let’s get you started with a few simple steps.
01
What’s in the Box?
- Dory main unit
- A black swappable frame
- Mounting kit: Bracket, mini bubble level, adhesive pad, 1 x mounting screw, security screw and Torx T6 driver.
- Quick-start guide (the same instructions as on this page).
02
Mounting Dory
Choose where to mount the sign. Use the adhesive or center screw to firmly secure the sign. Place the mini level in the bracket to ensure alignment. Press the sign firmly onto the bracket and slide down. You can mount the sign horizontally or vertically.
Note: For legal reasons, please make sure to mount Dory below 2 meters.
03
Downloading the app
- Search for “Dory Sign” in either App Store or Google Play and download the app.
- Follow the on-screen instructions to set up your account and register your sign(s).
04
Customizing Your Sign
- Start with one of the layout templates and customize the message, typeface, background or illustrations.
- You can also upload your own photos, illustrations or whole backgrounds. For full screen images, the aspect ratio is 16:9, and the native resolution is 1280x720 px.
05
Update Dory Sign
- Turn on Dory by pressing the button on the right side. The update button in the app will turn active.
- Click the “Update” button for transferring the image.
- Important: For updating the sign, you may manually give Dory access to Bluetooth. On iOS: Settings > Apps > Dory Sign > Bluetooth ON
06
Swapping frames
- Remove Current Frame: It may be easier when the sign is mounted on the wall or door. Place both thumbs in the center of the display and your finges on both short sides of the frame. Firmly pull the frame towards you.
- Attach New Frame: Align the new frame with the display and snap it into place.
07
Troubleshooting
- Sign Not Connecting: Please ensure Bluetooth is activated on your device, and also that you have given Dory access to Bluetooth. On iOS: Go to Settings > Apps > Dory Sign > Turn Bluetooth ON.
- Other issues: Please contact us, and we'll do our best to fix the issue swiftly.
08
Customer Support
Need help? Our friendly support team is here to assist you. Questions received before 12 PM (noon) Mon-Fri are answered the same day. Please use the form on the contact page.
